Dr. Craig Singer’s video instructions
What’s a virtual visit?
A virtual visit is a real-time visit with Dr. Singer that’s done through a video call. Your skin will be examined through a video monitor, and you can discuss your concerns in live-time with Dr. Singer. This service is performed on a secure, HIPAA compliant, platform. If you need a prescription, it will be electronically sent to your pharmacy. If you need a follow up appointment in the office after your virtual visit, we will schedule it for you.
What type of visits can be done virtually?
Rashes, new or follow up
Accutane (isotretinoin) visits
How is a virtual visit billed?
A virtual visit is billed just like an in-person visit. However, it appear that most insurance plans, including BCBS of Michigan are currently waiving Co-pays for telemedicine visits and some are assuming 100% of the cost. -Please confirm with your insurance carrier. If you have insurance that we accept, a claim for the virtual visit will be sent to your insurance. Coverage depends on your plan’s benefits, and some insurances do not cover the costs of telemedicine visits (though the vast majority do participate). If your insurance does not participate, we will be charging a $65 fee for a basic virtual visit.
If your insurance carrier requires a copay for office visits, this will be collected prior to your telemedicine visit, as these visits are billed as office visits as required by CMS and private insurers.
Which insurance plans are currently participating with telemedicine?
2. Blue Cross Blue Shield of Michigan
3. Priority health
6. United Health Care
The vast majority do participate. Please check with your insurance carrier before you schedule a virtual visit.
Can I use my smart phone? Can I use my laptop or desktop computer for a virtual visit?
You may use your smartphone, including both iphones and Androids. You may also use your desktop computer or an iPad.
What video platforms are HIPAA compliant?
During the COVID-19 outbreak, the HIPAA laws have been relaxed such that FaceTime, Google Duo, Facebook messenger, etc. have been deemed acceptable methods by CMS to conduct videoconferencing. However these platforms may not be as secure as medical applications.
Doxy.me™ is a medical platform that was built exclusively for telemedicine prior to the COVID pandemic and is our preferred platform. Click here to visit our virtual waiting room.
Note** If a patient has difficulty connecting to Doxy.me or the resolution is sub-optimal, we may switch to FaceTime™ or Google Duo™ during the call.
It is the patient’s responsibility to ensure that his/her device is on a secure network and the necessary protections have been put into place to secure your privacy (such as firewalls and encrypted wifi).
Why is Doxy.me™ your preferred platform?
1. It is Simple and convenient to use
2. No downloads or accounts necessary! Just use a browser on a computer or device with a camera and microphone. Click here to visit our virtual waiting room.
3. All data is encrypted, your sessions are anonymous, and none of your information is stored. Doxy.me adheres to HIPAA, PIPEDA, and GDPR data privacy requirements.
Will I need to sign a consent before my telemedicine visit?
Yes. You will need to sign a consent. We will e mail you the form to sign electronically on your smartphone through HIPAA secure hushmail™.
How do I make an appointment for a virtual visit?
1. Please contact our office at 248-792-3785 to make a virtual visit appointment.
2. Once we schedule your appointment time, we will ask you to take a few photographs of your skin problem, and email these to Forms@SingerDerm.com
3. Dr. Singer will contact you directly at your appointment time.